Cettire.com claims to offer a great collection of quality products and fast shipping and exchange policies. smooth refunds and mostly good transactions. It also claims to quickly respond with return labels and instructions.
What is Cettire.com?
Cettire.com is an online store specializing in luxury fashion. Users can browse a broad collection of products from over 500 designers, offering an extensive selection of high-end fashion items. Cettire promises quality products, fast shipping, and easy exchange policies.
Is Cettire.com Legit?
Cettire.com is a popular online store that has been around for a while. Many people visit the site, so finding information about them is easy. However, many customers have problems with their service, pointing out several issues.
1. Low-Quality Products
Users often complain about Cettire’s products as cheap and of poor quality. Many have complained that high-priced items, like jackets, fall apart within a week. When contacted, Cettire blamed “wear and tear” and refused refunds. This has led to cause users to advise others to avoid dealing with them.
2. Shipping Delays
Users face delays in receiving their orders or tracking information. Orders don’t ship on time, and customer service fails to assist. Some users have experienced waiting for over a week these delays can stretch up to a month.
3. Return Policy Problems
Users face difficulties in return, users have to wait to return incorrect items. Returns are often rejected for minor damages. Users face a fee to return items, and refunds take more than four weeks to process. In some cases, refunds can take up to a year. As a result, some users have to seek help from their credit card companies to resolve these issues.
4. Poor Customer Service
Many users have experienced poor customer service from Cettire. Emails about returns often go unanswered, and no contact phone number is available. The service is described as extremely slow. Faulty items, such as bags and missing straps, have been sent to customers who then face a return fee. Returns must be completed within 10 days, but poor communication and slow issue resolution have led to disappointment.
Customers Review On Reddit
Users on Reddit think Cettire’s customer service and returns policy are awful. They suggest double-checking your order before buying.
- Users ordered shoes and got the right brand but the wrong size.
- Users who ordered Golden Goose sneakers received a used red velvet shoe instead. They described this as shocking and felt it was almost like fraud.
Read: Likemychoice.Com Review
Cettire.com Review
Our Review
Cettire.com claims to offer a great collection of quality products and fast shipping and exchange policies.
However, customers complain about shipping delays, high return fees, long processing times, and rejected returns for minor damages. Additionally, Cettire’s customer service and returns policy are poor.
Jason Thomas is a Computer Science student specializing in AI & ML, dedicated to safeguarding individuals from online threats. Passionate about exposing internet scams, Jason spends his free time identifying and reviewing various fraudulent activities and unethical materials. With a unique blend of theoretical knowledge and practical application, he is a valuable contributor to the fight against online fraud. His commitment to technology and programming fuels his mission to protect people from scams and enhance internet safety for everyone.
