Ssense.com Review: Is Ssense Legit?

Ssense claims to be an online store that sells luxury and streetwear fashion. Founded in 2003 and based in Montreal, Canada, it has grown to reach fashion lovers worldwide. Here we will review Ssense.com and tell you whether it is legit or a scam.

What Is Ssense.com?

Ssense is an online store that sells trendy fashion for both men and women. It offers multiple types of clothes, accessories, and shoes from good and up-and-coming designers and it provides a sale area for discounted designer items. they keep their users engaged with newsletters, customer support, and information on career opportunities and affiliate programs.

Is Ssense.com Legit?

There are multiple Red Flags we have identified about this website that you should be aware of before making a purchase.

Refund Policy

Users on Trustpilot reported receiving damaged products and being refused returns by SSENSE, which left them disappointed. Some users even reported the website to consumer agencies.

Delivery Delays

Users have reported not receiving their deliveries on the expected date, it took 3-4 weeks longer than anticipated. Also, they mentioned that the product quality does not match the price they paid.

Return Policy

UK users on Trustpilot report that SSENSE’s return policy is blamed for requiring customers to pay their shipping costs for returns. Also, some customers sound frustrated over the company’s stance on verifying return receipts, claiming it wastes their time and money.

Size Accuracy

Many users express disappointment with SSENSE due to inaccurate sizing of products. Customers often report having to pay additional fees for returns, which leads to frustration and prevents them from making future purchases.

Customer Service

Users complain that their customer service is very poor. They mention multiple instances where orders were sent to the wrong address, and when they sought assistance, they claimed no one wanted to handle the situation. They advise others not to shop from them.

Negative Reviews

There are many negative reviews online about this company. Users report incidents such as receiving empty boxes after ordering bags. Many express shock as they had only read positive reviews previously.

Users also mention that they feel hesitant to speak up about these issues, which has left them very disappointed and feeling that their time and money were wasted. These incidents raise concerns that this company might be engaging in dishonest activities.

Ssense Reviews and Complaints on Reddit

There are mixed reviews on Reddit about SSENSE. Some users praise their customer service, product quality, and pricing. They appreciate the good selection of designers and find the overall service satisfactory.

Is Ssense.com legit for buying shoes?
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However, many users criticize the company’s issues with product quality, inaccurate sizes, and poor customer service. Some claim to have had negative experiences, such as not receiving their orders or receiving them very late with poor quality.

How To Avoid Ssense.com Scam?

Here are some tips on how to avoid falling victim to scams on Ssense.com. These points can also help you avoid similar scams.

• Check Refund and Return Policies: Before buying anything, simply review SSENSE’s refund and return policies. Pay attention to whether they accept returns for damaged products and if they cover return shipping costs. Be cautious if there are reports of customers being refused returns for damaged items.

• Evaluate Customer Service Reviews: Customer service quality is important. If you see complaints about orders being mishandled or customer service not responding, try contacting them first to see how quickly they respond and how helpful they are.

• Read Multiple Reviews: Don’t depend only on one source of reviews. While some users on platforms like Trustpilot may have had negative experiences, others on Reddit or other forums might offer different perspectives. Compare and contrast reviews to get a balanced view.

• Start with Small Purchases: If you’re unsure about SSENSE’s reliability, consider making a small purchase first. This allows you to measure their service, delivery times, and product quality without committing to a larger investment.

• Careful about Unrealistic Discounts: SSENSE offers discounted designer items, so be cautious of deals that seem too good to be true. Unrealistically low prices could indicate quality issues or even counterfeit products.

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