Zealthy claims to be a virtual healthcare provider offering primary care, mental health, and metabolic health services. They have gained engagement for their promise of personalized care that you can access from anywhere.
What Is Zealthy?
Zealthy is a virtual healthcare provider, meaning you can get good care without leaving home. Whether you have insurance or not, Zealthy makes it easy to sign up in just a few minutes. You’ll get personalized care, including same-day appointments and even prescription delivery.
They offer video calls, and messaging, and work with insurance and pharmacies to make healthcare cheap and easy.
Scam Overview
Users’ opinions are both positive and negative about this platform. Some people are happy with the service. They say they lost weight and liked the support they got from coaches and doctors.
But other people, are not so happy. And some people complained about having to pay for membership without being able to get a refund, and about the high prices of the medicines. They thought Zealthy wasn’t being clear about these costs.
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Is It Legit Or Scam?
Zealthy has mixed reviews. Some users say they had good experiences and found the services helpful, while others claim it is a scam. Some common complaints include unauthorized charges and difficulty getting refunds. Here are some red flags about Zealthy
1. Refund Issue
People are saying they got billed for things they didn’t buy, and they’re having trouble getting their money back. Getting billed $135.00 for a membership you didn’t sign up for or use is a big warning sign. This shows the company might be charging you, without asking or without giving you what you paid for.
2. Customer Service Issues
Many Users have reported that their customer services are bad, they’re not getting the help they need and nobody’s getting back to them, that’s a big problem.
3. Lack of Transparency
People said the company doesn’t provide clear information about their services, pricing, or terms and conditions, it could be a warning sign.
4. No Physical Address or Contact Information
Zealthy does not provide detailed contact information and the phone number is not working. But a real company should have a physical address and some ways to contact them, like phone, email, and chat support.
User Review
Zealthy has many positive and negative reviews But Many people aren’t happy with what they get from Zealthy. They don’t provide clear contact information or prices, and getting refunds or returns can be difficult.
My medication came damaged the box was torn up and seal unsafe. After paying membership fees & cost of medicine well over what the make it seem like. I reported this immediately even sending photos and documentation & after endless chats I’m out almost $500 my very first month, membership fees go way up the next month. I continue to be put off. I choose this company because they genuinely seemed to care about your health,setting you up with a coach, and everything to meet your weight loss goals. Once you pay I feel that all goes out the window. They giving you a very assuring chat at first and then it’s we’re trying to contact the pharmacy please allow another 48 hours. This have been an awful experience with no resolution in sight. My husband is also experiencing the same issue, so if in one household our first month is almost $1,000 and the company can’t find a resolution that’s a huge problem.
Source – Trustpilot
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Meave is a Computer Science student with a passion for reading and digital exploration. She loves to read personal growth books and spends her free time navigating various websites, improving her technological skills and understanding of web platforms. Meave is particularly interested in cybersecurity and stays updated on news related to scams and fraud. Her curiosity and dedication push her to pursue a career where she can innovate and improve digital safety and user experiences.